Responder360 combines all of these features into one easy to use interface. First responders use one application to get all the information they need when responding and managing incidents. This “firefighter friendly” interface is designed so users can get to the information they need within 1-2 clicks with most instances being one click. The screens boast easy to read fonts and data fields.

Data is managed through the server administration interface enabling administrators from different mutual aid agencies to maintain their own data on the same multi-jurisdictional system.  An agency’s data (pre-plans, hydrants, etc.) are instantly shared with all mutual aid agencies on the system as soon as they are saved.  Configuration tools include GIS functionality without the need to be an expert in GIS.  Our goal is to simplify these typically advanced features to make the administrator’s job easier!


Occupancy and Pre-Incident Plan Management

First responders locate and access occupancies and pre-plans  visually on the map.  No need to search, second guess, or receive the wrong pre-plan information from a CAD system because the addresses do not match up.  A map shape quickly alerts the first responder that a pre-plan exists.  They can also instantly see if the exposures and nearby buildings have a pre-plan.  At the touch of a finger, the first responder can retrieve and view the occupany and pre-plan information.

Administrators can track inspections and pre-plan surveys in addition to maintaining occupancy and pre-plan data.  The occupancy manger enables administrators to easily draw map shapes and upload related documents.


AVL / Resource Tracking

Automatic Vehicle Location (AVL) is an instrumental tool for incident commanders and dispatchers. Tracking resources helps improve response times and safety by knowing their location and determining ETA. Strategic decisions can be made before resources ever reach the scene. You know which resources are responding and how far away they are. Dispatch can alter resources when dispatching an incident based on real time locations of resources who may be closer. AVL can also help with collision avoidance by allowing first responders to see the real time location of other responding apparatus.


CAD Integration

CADDirect is a revolutionary technology that enables secure and reliable integration directly with your CAD system from any device. Incident data storage stays within the network of the dispatch center and the dispatch agency has full control over access and data.  There is no need to send SMS or email to a third party system.  The data comes directly from your CAD system and enables real time updates of all incident data including notes and apparatus status enabling users to view real time incident details and notes while en route.  Optional status switching allows for real time status updates in your CAD.  Hosting multiple agencies with different communications centers is not a problem!  Each agency is configurable to point to their CAD system.  This makes Responder360 a great candidate for a county wide system that has more than one CAD system.


Hydrant Management

Hydrants are displayed to first responders as a map layer. Depending on flow, the hydrant is appropriately color coded by NFPA standards. First responders can quickly locate hydrants and determine flow as they “catch” it.

Administrators can manage hydrants through the hydrant manager. They can upload hydrants from existing files, add by
coordinates, or draw them on the map. The hydrant manager ensures you do not upload or create the same hydrant in the same location. Administrators can easily edit hydrants by moving them and updating attributes such as flow. The hydrant manager makes


GIS Data/Layers

First reponders can access as many GIS shape file layers as administrators make available!  Many agencies have existing shape files that can be imported into the system.  Local shape file examples are pipeline and appraisal district shape files.


Web Mapping Services Integration

Easily integrate with other web mapping services.  Responder360 natively integrates with Google Maps and other mapping services.  There is no need to provide your own map data which often is not available, designed for routing, or difficult to administer.  Other mapping services are available as overlays such as the NOAA weather radar.  The integration possibilities are endless!